Question 1

What types of computers do you repair?

Accepted Answer

We repair most desktop and laptop computers, including both Windows and Mac systems.

Question 2

Do you offer remote computer repair?

Accepted Answer

Yes. Many issues can be fixed through secure remote assistance, allowing us to diagnose and resolve problems quickly without an on-site visit.

Question 3

Do you provide on-site computer repair?

Accepted Answer

Yes. On-site service is available within 20 miles of Wilmington for customers who prefer in-person support.

Question 4

Is there a diagnostic or travel fee?

Accepted Answer

Yes. On-site visits include a $40. This covers on-site inspection and troubleshooting. If the customer moves forward with the repair, this fee will be applied toward the total service cost.

Question 5

How long does a typical repair take?

Accepted Answer

Repair time depends on the issue. Many problems can be resolved the same day, especially with remote support.

Question 6

How do I book a repair?

Accepted Answer

You can schedule your service directly through our website by selecting the service you need and choosing an available time.

Frequently Asked Questions